Branding for Clients
Your MSP brand applies to all your clients. Set it once in the MSP, and change it in a client only where you need something different.
Plan: branding requires branded exports in the plan of the MSP. The Enterprise plan includes them. See Branded Exports.
Brand of the MSP
In the MSP organization, go to Settings → Branding and set your logo, colors, company name, footer text and reply-to email. Every client without a brand of its own uses it in:
- Scheduled digest emails.
- The dashboard PDF attached to scheduled digests.
- CSV exports, which start with your company name and your footer text.
- Team invitation emails and the test email.
Brand of one client
Owners and admins of the MSP or of the client can give a client its own brand. Open the client, go to Settings → Branding and change only the fields you need. Each field you leave as it is shows Inherited from and the name of the MSP, and keeps following the MSP brand.
To go back to the MSP brand, click Inherit again from followed by the MSP name. This removes the logo, colors and texts of the client.
Emails
Branded emails are sent from the DMARC Examiner sending address. The sender name is your company name. If you set a Reply-to email, replies go to that address. A client without its own reply-to email uses the one of the MSP.